Privacy Policy

SMD Rays respects each individual user’s right to personal privacy. This Privacy Policy sets out SMD Rays’s policy regarding the safeguarding and use of personal information that SMD Rays collects and receives through our websites (collectively the “Website”). The term “personal information” as used here in means any information that may be used, either alone or in combination with other information, to personally identify or contact an individual, including, but not limited to, a name, a personal profile, an email address, a home or other physical address, business names or associations, products and services ordered.

Please note that your personal information may be stored and processed on our computers and third-party servers located throughout the world. We employ commercially reasonable efforts to store and transmit your personal information in a safe, confidential and secure environment. However, we do not commit to any particular privacy regime. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not open an account, register for, use or provide any data or details through the Website.

This Privacy Policy may be revised over time as new features are added. Any amendments to our Privacy Policy will be posted on our Website. Such changes will be effective ten (10) days following posting of the revised Privacy Policy on the Website, or otherwise as may be notified together with the update, and your continued use of the Website thereafter shall be interpreted as your acceptance of such changes.

How We Collect Information

  • We may collect and use personal information in various ways through the Website, including registration forms, inquiry forms, and product transaction forms. We may also collect data relating to processed objects uploaded to or input into the Website which may include measurements, colors, pricing, clarity, weight, origin, and other data and details. SMD Rays may collect information from emails sent to SMD Rays or SMD Rays employee addresses. We may collect information from your computer and browser, including your IP address, cookie information, and software and hardware attributes.

  • We may collect information resulting from the provision of products and rendering of services by SMD Rays, including, but not limited to scanning, imaging, mapping, measuring of any of our customers’ products and/or any other current or future services or products. Additional terms may apply to specific products and services, and such terms will not be deemed to be superseded by this policy.

  • By providing information to us via the above channels and/or conducting transactions or making applications with us, you are deemed to have consented to all the terms and conditions of this Privacy Policy, including without limitation, terms relating to the collection, use and disclosure of such information in accordance with this Privacy Policy, as well as the terms pertaining to such specific products and services.

How We Use Information

  • SMD Rays does not rent, sell or share your personal information to or with any third party except as provided in this Privacy Policy or with your consent, or under the following circumstances: (a) if we reasonably believe the Website or products and services on the Website have been used in violation of the Website’s terms and conditions or to commit unlawful acts, (b) in order to comply with a legal requirement, court order or subpoena or to cooperate with law enforcement or government agencies, (c) if we or any of our group companies is sold or acquired, and in such case we may share information with, or sell or convey information to, the acquirer or anyone acting on its behalf; (d) if SMD Rays otherwise deems it necessary or appropriate.

  • We may share your information with our group companies, affiliates, joint venture partners and service providers to help coordinate the products and services we provide to you, enforce our Website terms and conditions, and to promote trust and safety.

OPT-Out Process

  • We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from SMD Rays by contacting us here: Phone number: (0261)-2453397
  • Security of your Personal Information
    • SMD Rays secures your personal information from unauthorized access, use or disclosure.

  • Phishing and fraudulent communication
    • Phishing is a scam typically carried out by criminals by means of sending unsolicited email and/or constructing websites that pose as legitimate sites and fraudulently induce users to provide personal information. SMD Rays does not request personal details, usernames or passwords by email. In the event you receive an email purporting to be from SMD Rays with such a request, do not provide any such information by email or otherwise. Do not click on hyperlinks to websites which may not be authentic SMD Rays website. Instead, if you wish to access your account or update personal information, enter the correct URL of the SMD Rays website directly into your browser. If you are at all suspicious about an e-mail you allegedly received from SMD Rays, immediately notify us at info@smdrays.com

  • Changes to this Statement
    • SMD Rays will occasionally update this Statement of Privacy to reflect company and customer feedback. SMD Rays encourages you to periodically review this Statement to be informed of how SMD Rays protecting your information.